About Us and FAQ
The Grove Country Gardens Centre was founded in 2012, our nursery has taken on many different forms since its inception from markets and events to a retail store and now a retail store and mail order.
We have worked hard to stay local and create a nursery that stocks plants that do well in the Australian Climate. Our selection of Salvias is one of the largest in the country and combined with our extensive range of perennials we have plants for any garden in the country.
We grow all of our own plants exposed to the elements of sun, wind, heat and frost, our nursery can range between -5C in winter to 44C in summer.
What size plants do you ship?
Our plants are shipped as 75mm round tubes unless advertised. Bulbs are shipped dormant in the correct seasons.
What days do we ship our orders?
Plants are shipped on Mondays
Orders must be in before 6pm Saturdays for next week's delivery!
How do you ship the plants?
Our plants are sent via Auspost. The plants are secured into their pots and wrapped in newspaper to limit any damage that can occur in transit.
Where is my order?
Please check if your order contains a Pre-Order, all orders are held till all items are ready for dispatch.
If your order has been dispatched please check the tracking number that Australia Post has emailed you.
Alternatively please download the AusPost App for tracking updates.
All Plants and bulbs are sent in good condition.
***Alive on Arrival Promise***
All claims of a plant not surviving shipping must be made within 24hrs of plant/bulbs arrival via Photographic proof sent to thegrovecg@gmail.com
All Plants are shipped Via Express Post this however does not mean the plants will arrive overnight.
Follow this link if you believe your parcel has been lost delayed, lost or damaged items page to find the appropriate information.
Please also notify me when this happens by sending photos to thegrovecg@gmail.com
We ship to all QLD, NSW, ACT, VIC and SA addresses.
We do NOT ship to WA, TAS or NT due to quarantine restrictions.
We are open for online 24/7.
Choose your preferred delivery at the check-out.
Contactless in-store pickup, Australia Post or local delivery.
We are no longer open for walk-ins.